This Privacy Policy explains how SoulMynd.ai ("we," "us," "our," or "the Company") collects, uses, stores, and protects personal information obtained through our website, services, and any related interactions ("the Website" or "the Services"). By accessing or using this Website, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of the Website.
1. Information We Collect
A. Information You Provide Directly
We may collect information you voluntarily provide, such as:
- Name, email address, phone number, company name
- Information submitted via contact forms, inquiries, or engagement requests
- Professional details shared during consultations or service engagements
- Payment or billing information if required for service delivery
- Feedback, comments, or survey responses
B. Information Collected Automatically
When you visit the Website, we may automatically collect:
- IP address and device information
- Browser type and version
- Operating system
- Pages viewed, links clicked, and time spent on the Website
- Referring URLs and search terms used to find our Website
C. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze Website traffic, and improve functionality. You may disable cookies through your browser settings, though doing so may limit certain features.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to inquiries and provide requested services
- To communicate about projects, engagements, updates, or promotions
- To improve and personalize the Website experience
- To analyze usage patterns and optimize performance
- To comply with legal obligations and protect against fraud
- To fulfill service agreements and Statements of Work (SOWs)
3. Legal Basis for Processing (Applicable to GDPR Regions)
Where applicable, we process personal data based on:
- Consent: You have provided explicit consent for specific processing activities
- Contractual Necessity: Processing is required to fulfill a service agreement
- Legitimate Interest: Processing serves our legitimate business interests (e.g., analytics, fraud prevention)
- Legal Compliance: Processing is required to meet legal or regulatory obligations
4. Information Sharing
We do not sell, rent, or trade personal information. We may share information in the following limited circumstances:
- Service Providers: Third-party vendors assisting with hosting, analytics, email delivery, or payment processing (e.g., Google Analytics, Stripe)
- Business Partners: When collaborating on projects, subject to confidentiality agreements
- Legal Requirements: To comply with law, respond to legal processes, or protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales, subject to confidentiality protections
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements. Retention periods vary based on the nature of the data and applicable legal requirements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data, subject to legal obligations
- Objection: Object to processing based on legitimate interests
- Restriction: Request restriction of processing under certain conditions
- Portability: Receive your data in a structured, machine-readable format
- Withdraw Consent: Withdraw consent at any time, without affecting prior lawful processing
To exercise any of these rights, please contact us using the information provided below.
8. International Data Transfers
If you are located outside of Israel, your information may be transferred to and processed in Israel or other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
9. Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will promptly delete it.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on this page with an updated "Last updated" date. Continued use of the Website after updates constitutes acceptance of the revised Policy.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us:
Email: orith@soulmynd.ai
Company Name: SoulMynd.ai